About

FAQ

• Where is the store based?

  Baltimore, MD

• Do you accept orders placed outside of the US?

  Yes, but only in English.

• How long will it take to receive my order?

  Once received most orders take anywhere from 5 to 7 business days before files are emailed.

• What information is needed for my book cover?

  1. Author Name
  2. Book Title
  3. Tagline (Optional)
  4. Any other information you feel is necessary
  5. Best contact email (Needed for purchase delivery)

• Why don't you give refunds?

  I am sorry, however, due to the fact that this is a digital product and nothing physical is being sent, I cannot issue refunds. However, we can work something out if you're unhappy with the cover you receive.

• Where are your photos/images licensed from?

  I license all of my photos/images from Depositphotos.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.